Privacy Policy | How We Protect Your Information

Unlimited Health LLC dba Restoration Healthcare

Privacy Policy for SMS Messaging

Effective Date: 02/16/2026

Introduction

At Unlimited Health LLC dba Restoration Healthcare, your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you opt into our SMS messaging program. By opting into our SMS service, you agree to the terms outlined below, in compliance with the Telephone Consumer Protection Act (TCPA) and Campaign Registry guidelines.

1. Information We Collect

When you opt-in to receive SMS messages from us, we collect:

Phone Number: The mobile number provided during opt-in

Message Interaction Data: Delivery status, response data, and engagement metrics

Consent Data: Records of when and how consent was given (web form, keyword, or verbal)

2. How We Use Your Information

We use your information to:

Send messages related to appointments, updates, and notifications

Ensure compliance with federal regulations including TCPA

Monitor and improve our communication services

Your information is only used for the purpose you agreed to at opt-in.

3. One-to-One Consent Requirement

Your SMS consent applies only to Restoration Healthcare. It does not extend to third parties or affiliates unless you explicitly provide separate consent.

4. Message Frequency and Data Rates

Message frequency may vary, but typically will not exceed 2 messages per day, unless triggered by an event (e.g., appointment reminders).

Message and data rates may apply depending on your carrier and plan.

5. Opt-Out Instructions

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

You can also contact us at:

Email: info@restoration-healthcare.com

Phone: 208-930-1000

6. Data Sharing and Disclosure

We do not sell or share your data for marketing purposes.

We may share information with trusted service providers (e.g., SMS platforms) strictly for operational purposes. These parties are bound by confidentiality agreements.

We comply with Do Not Call (DNC) regulations, and will not send promotional messages without proper consent.

7. Security of Your Information

We take reasonable steps to protect your data from unauthorized access or misuse. However, no system can guarantee complete security.

8. Record-Keeping and Proof of Consent

We maintain secure records of:

Opt-ins and opt-outs

Consent timestamps

Method of consent

These are retained for regulatory compliance.

9. Changes to This Policy

We may update this policy at any time. Changes will be posted on our website:

www.restoration-healthcare.com